At 2Baskets, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you may have when you visit or make a purchase through 2baskets.com.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect the following information:
Information you provide directly
When you place an order, contact us, subscribe to our communications, or otherwise interact with our website, we may collect:
- Full name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Information you provide when contacting customer support
- Any other information you voluntarily provide to us
Payment Information
Payments may be processed by third-party payment providers such as Stripe and/or other payment services available at checkout.
We generally do not store complete credit or debit card numbers on our servers.
Payment information is processed by the relevant payment provider according to its own privacy policy and security practices.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location
- Pages visited
- Referring website
- Time and date of visits
- Website interactions
- Information about how you use our website
This information may be collected through cookies, pixels, analytics tools, and similar technologies.
3. Cookies and Similar Technologies
We use cookies and similar technologies to operate and improve our website.
Cookies may be used for purposes including:
- Keeping the shopping cart functioning
- Remembering preferences
- Maintaining checkout functionality
- Security and fraud prevention
- Understanding website traffic
- Measuring advertising performance
- Personalizing or improving your experience
Some cookies are necessary for the operation of the website, while others may require your consent depending on applicable law.
Where required, we will request your consent before placing non-essential cookies or using certain tracking technologies.
4. How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Deliver products
- Provide customer support
- Communicate with you about your orders
- Respond to inquiries
- Prevent fraud and unauthorized transactions
- Maintain website security
- Improve our products and services
- Analyze website usage
- Measure advertising effectiveness
- Send marketing communications where permitted and where you have provided the necessary consent
- Comply with legal and regulatory obligations
5. Legal Bases for Processing
Where applicable under the General Data Protection Regulation (GDPR), we process personal information based on one or more of the following legal bases:
- Contract: when processing is necessary to fulfill an order or provide a service you requested.
- Legal obligation: when processing is required to comply with applicable laws.
- Legitimate interests: when processing is necessary for purposes such as fraud prevention, security, website improvement, or business administration, provided that your rights do not override those interests.
- Consent: when you have given consent for specific processing activities, such as certain marketing or non-essential cookies.
Where processing is based on consent, you may withdraw your consent at any time.
6. Sharing Your Information
We may share personal information with trusted third-party service providers when necessary to operate our business.
These may include:
- Payment processors
- Shipping and delivery providers
- Product suppliers and fulfillment partners
- Website hosting providers
- Analytics providers
- Marketing and advertising platforms
- Customer support services
- IT and security providers
- Professional advisers
- Government authorities where legally required
We only share information where reasonably necessary for the relevant business or legal purpose.
7. Third-Party Services
Our website may use third-party services such as:
Stripe — payment processing.
WooCommerce — online store and order management.
SiteGround — website hosting and related infrastructure.
TikTok / Meta — advertising, analytics, and conversion measurement, where enabled.
These services may process information according to their own privacy policies and terms.
8. International Data Transfers
Some of our service providers may process personal information outside your country or the European Economic Area (EEA).
Where required by applicable data protection law, we take appropriate measures to ensure that personal information transferred internationally receives an adequate level of protection.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
We may retain certain information for longer periods where required for:
- Accounting and tax purposes
- Legal obligations
- Fraud prevention
- Dispute resolution
- Enforcement of agreements
- Protection of our legal rights
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
11. Marketing Communications
Where permitted by law and where you have provided the required consent, we may send you promotional communications about:
- New products
- Special offers
- Discounts
- Promotions
- Other 2Baskets updates
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order.
12. Advertising and Tracking
We may use advertising and analytics technologies, including TikTok Pixel and Meta Pixel, to understand how visitors interact with our website and to measure the effectiveness of advertising campaigns.
Where required by applicable law, we will obtain your consent before activating non-essential advertising or tracking technologies.
You may manage applicable cookie or tracking preferences through our website’s cookie settings.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights including:
- The right to access your personal information.
- The right to correct inaccurate information.
- The right to request deletion of your information.
- The right to restrict certain processing.
- The right to object to certain processing.
- The right to data portability.
- The right to withdraw consent where processing is based on consent.
- The right to lodge a complaint with a relevant data protection authority.
To exercise your rights, contact us using the information below.
14. Children’s Privacy
Our website is not intended for children who are not legally permitted to make purchases or provide personal information under applicable law.
We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.
15. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we will update the Last updated date at the top of this page.
17. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
2Baskets
Email: info@2baskets.com
Website: 2baskets.com
Last updated: August 27, 2026