At 2Baskets, we aim to make your shopping experience simple and convenient. We offer shipping to customers around the world on eligible products.
1. Free Worldwide Shipping
We offer Free Shipping Worldwide on eligible products.
Shipping availability, estimated delivery times, and any applicable restrictions may vary depending on the destination and product.
The available shipping options and estimated delivery information will be shown during checkout whenever possible.
2. Order Processing
Orders are typically processed within 1–5 business days after payment has been successfully received.
During periods of high order volume, holidays, promotional events, or other unforeseen circumstances, processing may take longer.
Once your order has been shipped, you will receive a shipping confirmation email when tracking information is available.
3. Estimated Delivery Times
Estimated delivery times vary depending on the destination, product, shipping method, and fulfillment location.
As a general guideline:
- United States & Canada: approximately 7–20 business days
- Europe: approximately 5–15 business days
- United Kingdom: approximately 5–15 business days
- Australia & New Zealand: approximately 7–20 business days
- Other international destinations: approximately 7–25 business days
These are estimated delivery times, not guaranteed delivery dates.
Delivery times may occasionally be extended due to customs processing, weather, carrier delays, public holidays, or other circumstances outside our control.
4. Tracking Information
When tracking is available for your order, we will provide tracking information by email.
Please allow some time for tracking information to become active after the package has been shipped.
Some international shipping services may provide limited tracking information depending on the destination country and local postal service.
5. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
Unless explicitly stated otherwise at checkout, any customs duties, import taxes, or other fees charged by the destination country are the responsibility of the customer.
2Baskets does not control customs procedures or the amount of any applicable customs charges.
Customers are responsible for providing accurate delivery information and complying with applicable import requirements in their country.
6. Incorrect Shipping Information
Please make sure that your shipping address is correct before completing your order.
If you provide an incorrect or incomplete address, contact us at info@2baskets.com as soon as possible.
We will do our best to update the shipping information before the order is processed.
Once an order has been shipped, we may not be able to change the delivery address.
If an order is returned to the sender because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.
7. Delayed or Lost Packages
Although we work with reliable shipping and fulfillment partners, delivery delays can occasionally occur.
If your package appears to be delayed, please first check the tracking information provided.
If the tracking information has not been updated for an extended period or your package appears to be lost, please contact us at:
We will investigate the shipment with the relevant carrier or fulfillment partner and work with you toward an appropriate resolution.
8. Damaged Packages
If your package arrives damaged, please contact us as soon as possible.
We may ask you to provide photographs or videos showing:
- The shipping package
- The shipping label
- The damaged product
- Any visible damage to the packaging
This information may be required to investigate the issue with our shipping or fulfillment partner.
For damaged or defective products, please also refer to our Return & Refund Policy.
9. Multiple Items in One Order
If your order contains multiple products, they may be shipped separately depending on product availability, fulfillment location, or shipping method.
As a result, you may receive more than one package for a single order.
You will not be charged additional shipping fees for separate shipments when free shipping applies to your order.
10. Delivery Address Restrictions
Some products may not be available for delivery to certain countries or regions due to shipping restrictions, customs regulations, product restrictions, or limitations imposed by our fulfillment partners.
If a product cannot be shipped to your location, we may contact you to discuss available options.
11. Contact Us
If you have questions about shipping or delivery, please contact us:
2Baskets
Email: info@2baskets.com
Website: 2baskets.com
We are happy to help with questions about your order, tracking information, and delivery.
Last updated: August 27, 2026